Cleaning duties are assigned to the staff in preparation for the impending inspection. However, a visit from Chrissie leaves Lenny distracted, resulting in his losing an elderly Alzheimer's patient and forgetting to tidy his designated area. His day deteriorates further when more negative press about the ED leads to a discovery about his new girlfriend. Meanwhile, Yuki realises Adam has made an incorrect diagnosis. Guest starring David Calder (The Last Enemy) and Serena Evans (The Thin Blue Line)