"It is the hardest thing I’ve ever had to do." - "Lisa" "Lisa" was 12 weeks pregnant with her friends’ baby. She had offered to be their surrogate. But the scan showed a possible chromosomal disorder with the fetus. The intended parents wanted to terminate the pregnancy. "Lisa", who was carrying the baby, didn’t. In the end, "Lisa" went ahead with the parents’ wishes. "It is the hardest thing I’ve ever had to do," she says. "I believe that when you go into the surrogacy situation that you can write an agreement. But once hypothetical turns into reality, I think everything really changes." This week, Insight asks, who calls the shots in surrogacy arrangements? And what pitfalls and hurdles are people navigating?