"I just love the idea of people being in love … it's something that I want for other people as well. So I'm kind of keeping an eye out for them." - Wendy Does true love need a helping hand or should we leave it to serendipity? This week, Insight speaks to Australian matchmakers ready to share their trade secrets. We found out how matchmaking works – online and face-to-face, what makes a good match and whether there is hope for those feeling "undate-able".