Angela Rippon, Gloria Hunniford and Julia Somerville look at whether some of the biggest names in the business are making it too easy for scammers to break into our online accounts and spend hundreds on products and services, leaving us to pick up the bill. Also, why new banking rules introduced last year to help reimburse fraud victims might be coming to a premature end, and why so many of you are telling us you regret the day you went to an ombudsman - the team reveal big flaws in the system that’s supposed to be your last line of defence. Plus there are updates on some of the biggest stories from the series in the last year, and our team of consumer experts are back answer more viewer questions.