Diane, (in her 30s), is a hyper-confident and seemingly competent supervisor for Bristol’s Community Payback programme. She has been charged with overseeing the outlaws’ dispensation of their duties, and treats the responsibility of directing litter-picking and repainting the community centre with deadly seriousness. Diane exudes the sense of power that minor authority bestows on insignificant people, but is a lonely woman at heart who wants to feel part of something bigger than herself.