Snowboarder Kayla Morgan (Dove Cameron), the best girl shredder in Summit Valley, competes in a snowboarding challenge and wins for the girls' division. With her Swift snowboarding teammate/boyfriend, Nick Swift (Mike Manning (actor)), who is also the son of team coach Sebastian Swift (Jeffrey Nordling), she trains as a part of the Swift Team to win the "Fire and Ice" snowboarding competition. A year ago, a viral video branding the famous, legendary snowboarder Will Cloud (Luke Benward) as an "epic failure" caused Will to end his snowboarding career. He wiped out attempting a move he created in Fire and Ice, called the Cloud 9, and almost died, allowing the Swifts to take the win. Now, Will works at his family's dog-kennel with his mom, Andrea (Amy Farrington). During a pre-Fire and Ice party for the Swifts, Sebastian Swift tells Nick that he needs to do whatever it takes to win Fire and Ice. After the party, Kayla, Nick, and their teammates find Will's sled that he left behind. Kayla and Nick get on and ride the sled, however, Nick is unable to control it and apologizes to Kayla before throwing himself out of the sled. Still riding, Kayla crashes through the mountain lodge sign, demolishing it and breaking the sled in the process. A security guard finds her and takes her home, and Kayla was abandoned by her teammates to take the blame. Will is informed that his sled is broken.