Check-in girl Katrina faces her first day back after cancer treatment, manager Jane prepares for a confrontation with a late flyer, and rumours circulate that Sharon Stone is on a flight.
Lively rugby players and Scottish school children travelling to meet their pen-pals pass through Luton airport, and an in-flight marriage proposal takes place.
A smoker makes sparks fly at 37,000ft, angry at not being allowed to light up, but chief steward BJ is too busy rummaging among the rubbish in search of a missing dental brace to notice. Meanwhile, back on the ground, trainees Aaron and Jason vie for a date with glamorous instructor Tracey, and a couple miss their flight.