Capt. Stiles and Sgt. Hampton are taken hostage by an unhappy cable employee; Wade tries to get Paul to loosen up.
| Name | Type | Role | |
|---|---|---|---|
| Dennis Klein | Writer | ||
| Richard Dresser | Writer | ||
| Jeff Nathanson | Writer | ||
| William H. Macy | Guest Star | ||
| Nancy Lenehan | Guest Star | ||
| Kevin Page | Guest Star | ||
| Allan Royal | Guest Star | ||
| Lorna Scott | Guest Star | ||
| Christine Cavanaugh | Guest Star | ||
| Ken Kwapis | Director |