In London, sisters Yvonne and Angela tackle the dirtiest flat they have ever encountered in nearly 20 years on the job, while Maxine and her daughter Jasmine deal with a hoarder who has 20 years' worth of possessions cluttering his home. In Somerset, Shaun and his team specialise in full house clearances and they are sorting out a flat for a landlord, but the resident appears not to have thrown anything away in years and rotting household rubbish almost fills the rooms.