Melanie nurses her hurt feelings, and her hangover. Jeff tries to console her but to no avail. After Ian snubs her, Melanie comes to a decision. She resolves to visit Steve. Sarah asks Gianni if she can delay starting work in order to visit Matthew. Gianni says no. Mark uses the visiting order instead. At work, Teresa makes Sarah's life hell. After dispatching her to clean the toilets, Teresa deliberately gives Sarah the wrong table numbers. Sarah is horrified when Terry and Irene arrive for lunch. Her first day ends in disaster.