Precinct Captain Furillo tries to defuse a hostage situation despite the advice of his gung-ho Emergency Action Team leader and the temperament of a self-absorbed gang leader; public defender Joyce Davenport tries to find a client who has been lost in the bureaucratic maze; Detective LaRue gets a lapful of coffee; Sgt. Esterhaus confides to Fay about his teenage sweetheart; Officers Hill and Renko are shot in the line of duty.
| Name | Type | Role | |
|---|---|---|---|
| Michael Kozoll | Writer | ||
| Steven Bochco | Writer | ||
| Jonathan Dasteel | Guest Star | ||
| Paul Michael | Guest Star | ||
| Ron Godines | Guest Star | ||
| Heshimu Cumbuku | Guest Star | ||
| Luisa Leschin | Guest Star | ||
| Richard Wright | Guest Star | ||
| Don Cervantes | Guest Star | ||
| Gary Grubbs | Guest Star | ||
| Chris Doyle | Guest Star | ||
| Gary Van Orman | Guest Star | ||
| Robert Butler | Director | ||
| Steven Bochco | Creator | ||
| Michael Kozoll | Creator |