All Seasons

Season 1

  • S01E01 Caesars Palace

    • December 13, 2019
    • Channel 5

    A look at the planet's most iconic hotels, beginning with Caesars Palace, a hotel themed on ancient Rome and containing numerous restaurants and casinos, which has been the heart and soul of Las Vegas for more than 50 years. Cameras follow the staff who keep make this 4,000-room hotel running 24 hours a day, go behind scenes of a high roller's secret luxury villa and reveal how the needs of 3,000 people are catered for per day. Plus, the secrets of the casino floor are revealed as a young couple tie the knot Vegas-style.

  • S01E02 Raffles

    • January 10, 2020
    • Channel 5

    Once known as the `Savoy of the East', the guests at Raffles Hotel in Singapore range from royalty to rock stars, and from politicians to poets - plus the occasional tiger. Recently re-opened after a multi-million-dollar refurbishment, the hotel boasts stories from the past that are as exotic as the location itself, with an army of staff who treat their 5-star guests to 5-star service. Here, head butler Grace tells her tales of the boudoir and head doorman Narajan explains how first impressions count.

  • S01E03 The Balmoral

    • January 17, 2020
    • Channel 5

    A look at The Balmoral hotel, a 10-storey Gothic pile, rising up across the Edinburgh skyline as a much-cherished landmark. Currently celebrating 117 years of welcoming guests through its doors, this symbol of wealth and power from a bygone era has played host to everyone from royalty to the mega-stars of the stage and screen. This documentary includes a behind-the-scenes peek of its famous clock tower and reveals why JK Rowling felt the hotel was just the ticket when she needed to finish the final instalment of her world-renowned Harry Potter series.

  • S01E04 Beverly Hills Hotel

    • January 24, 2020
    • Channel 5

    The Beverly Hills Hotel, which sits above Sunset Boulevard in Los Angeles. Also known as the Pink Palace, it has been greeting guests for 107 years, from reclusive billionaires to Hollywood royalty. The hotel has seen secrets and scandal, and been the place for countless movie moguls to cut a deal. Director of global guest relations Steven Boggs takes cameras `backstage', while executive chef Michael Santoro shows the dish that is almost as famous as the hotel itself.

  • S01E05 The Dorchester

    • January 31, 2020
    • Channel 5

    A look behind the scenes at the Dorchester in London's affluent area of Mayfair, which has been associated with the rich and famous since it first opened in 1931. A royal stag party is just one of the subjects covered in the programme, along with fascinating accounts of engagements, honeymoons and an untimely death.

  • S01E06 The Ritz

    • February 7, 2020
    • Channel 5

    The Ritz ranks high among London's most legendary hotels, one that has been synonymous with luxury and wealth, as well as being a bastion of privilege for over 100 years. Situated on Piccadilly, just a stone's throw from Buckingham Palace, it has been a home from home for the royal family since the reign of Edward VII. The Ritz has redefined service in luxury hotels, introducing the now-universal concept of the customer always being right. This programme examines its heritage, its famous afternoon teas and the scandalous history of its founder, Cesar Ritz.

Season 2

  • S02E01 The Plaza

    • May 1, 2021
    • Channel 5

    Behind the scenes at the Manhattan hotel, built in 1907 to accommodate the new wave of millionaires. Featuring wedding planner David Beahm and photographer Santi Visalli, who smuggled himself into Truman Capote's "Black and White Ball".

  • S02E02 Bellagio, Vegas

    • May 9, 2021
    • Channel 5

    Checking in to one of Sin City's iconic hotels, The Bellagio

  • S02E03 Claridge's

    • May 15, 2021
    • Channel 5

    A look behind the scenes at Claridge's in London's Mayfair, the five-star luxury hotel renowned for catering to the rich, the royal and the famous.

  • S02E04 George V, Paris

    • November 5, 2021
    • Channel 5

    Long a destination for luxury travellers to Paris, the George V has a fascinating history.

  • S02E05 Browns, London

    • January 8, 2022
    • Channel 5

  • S02E06 Beverly Hilton, LA

    • January 15, 2022
    • Channel 5

  • S02E07 Atlantis

    • January 22, 2022
    • Channel 5

    Behind the scenes at the Hotel Atlantis in Dubai, which is perched on top of a giant manmade palm tree-shaped island in the Arabian Gulf and opened just 12 years ago. Celebrities and millionaires flock there to experience the hotel's underwater suite, where sharks and 65,000 marine animals swim just feet from the bed

  • S02E08 The Peninsula

    • January 29, 2022
    • Channel 5

    Behind the scenes at the Peninsula Hong Kong, a baroque building on Kowloon harbour that has two rooftop helipads for its big-spending customers. Fleet manager Martin Oxley gives a guided tour in one of the hotel's 14 green Rolls-Royces, while executive chef Florien Trento shows off the Philippe Starck-designed Felix restaurant