With no job and nowhere to live, Mateasa Grant went to her local council for help. All she got was some leaflets and advice on how to get benefits. A year on, with a job and home of her own - Mateasa investigates why people like her seem to be at the bottom of the pile for support. Filming undercover, she reveals how local authorities do not consider someone like her "vulnerable" enough to be offered support. She hears the stories of other young, homeless people and finds out that some of the little support that is available seems to be under threat.