Kartikey confronts Mahadev for not stopping Parvati from wiping her memories of Kailash. Mahadev asks him to perform his duties towards the world. Him Naresh and Menavati request Lord Vishnu to help them to bring Parvati's memories back. Lord Vishnu tells them that Ganesha is coming to help them with the same. Ganesha becomes devastated as Parvati does not recognise him.