Staff nurse Sophie has moved from the Lancashire coast to work at King's, leaving her family behind for the first time. She's been at King's for just three weeks and it's been an eye-opening experience. Sophie's first patient today is 22-year-old chef James. He's come to King's after a stabbing, but in this case it was self-inflicted: James accidentally stabbed himself in the thigh with a paring knife while chopping tomatoes at work. He's bleeding heavily; he requires deep tissue stitches, and has to make a tricky phone call to his worried mum. As James is transferred to a ward, another patient arrives following a call on the red phone; Sophie must try to keep them alive manually with chest compressions. As night falls, 54-year-old dad-of-two Bernard is brought to resus. He's fallen against a car and hurt his head. He was apparently unconscious for ten minutes and doctors are concerned about damage to his head, neck and spine. As Bernard is joined at the hospital by his daughter Cassie and his ex-wife, it soon becomes clear that his accident is a result of an evening's drinking. Meanwhile, 83-year-old Ruby arrives with severe knee pain, accompanied by her worried daughter Sarah.