Ward Manger Eileen runs a busy General Medical Ward in Birmingham City Hospital while caring for very poorly patients. Like many others across Britain, Eileen's ward has its fair share of wandering elderly patients with dementia and mental health issues. Among Eileen's team of nurses is Tanya, an energetic and likeable newly qualified staff nurse. Popular with patients and gifted with the skills to deal with the most challenging situations, Tanya is one of Eileen's best nurses. But her attendance is terrible. Outside of work, Tanya is struggling with her chaotic lifestyle, housing problems and the challenges of being a single mum. As Tanya tries to get her life back on track, Eileen has to decide whether she can keep her on