Bert tells Brian how difficult Ivy is making his life. Brian agrees to bring Gail round to No.5. Mavis returns from her break in London. Bet and Rita go to the sales. They return to her flat only to find she has lost her handbag and is locked out. Brian tries to make the peace between Ivy and Gail but Gail refuses to see Ivy, having had enough of her constant interference. Ivy breaks down when she realises they're not coming round. Bert is angry. After hours, Len manages to break the lock to Bet's flat so she can get in. Elsie meets Karen. They get on well together. Rita is furious when Len returns, having spent more time than is necessary with Bet.