Delivered by ambulance to the RSPCA after an unfortunate encounter with some fishing line, a domesticated Muscovy duck is proving to be a challenging examination for the medical team. But if they are to find a new home for him, first he must be given a clean bill of health. A disheveled, older Maltese Cross named Lettie has been surrendered to RSPCA in need of immediate medical attention and grooming. Her knotted and matted coat is the least of her worries as she is suffering from severe dental issues and Dr Bronte's assessment determines she will require a major procedure.