A mysterious box arrives in the playroom. After approaching it cautiously the toys discover it contains a new friend; Jolly Tall the giraffe. With Jolly still inside, everyone sets to work to turn his box into a cosy house for him. There is a problem though; Jolly is too tall to get out of the door! Using a toy crane, the friends finally manage to rescue Jolly and Jolly, in return, performs a rescue of his own. In the end the toys find that something Bramwell has been knitting all week turns out to be the perfect present for their new playmate.