Jackie is caught off-guard when a nurse (Judith Ivey) she used to work with, who is dying of lung cancer, asks Jackie to help end her life. Meanwhile, Coop’s mother (Blythe Danner) is admitted with a gall bladder attack. We learn that he is the only son of lesbians…a fact that delights Jackie and O’Hara.
Mrs. Akalitus is in a holy uproar as workers from the archdiocese remove her religious statues. Meanwhile, a new temp nurse makes his presence known in the ER, and some people don't appreciate it; Coop deals with personal, professional and podiatric problems; and Jackie tries to deal with Kevin playing matchmaker between Eddie and his sister.
Worried about her daughter, Jackie leaves rehab early against her therapist's advice and finds that returning to work greatly rattles her nerves, forcing her to struggle to maintain her sobriety; Zoey has second thoughts about her relationship with Lenny; Eddie tells Jackie that he confessed their affair to Kevin.
Jackie catches Grace with a boy at a carnival and takes her, not before deleting the number from the boys phone. While at the carnival, Grace announces to Fiona and Zoey that Jackie went to rehab. Jackie goes to an AA meeting with Charlie only to find out that he is using again. Kevin forced Eddie to tell him what Jackie took, when they were having the affair, before telling Eddie to tell Jackie to "Kiss her kids goodbye". Jackie almost relapses when a patient gives her their medications. She throws them in a dumpster and then tries to retrieve them and falls in. She then gets out and walks away pill free. Charlie is revealed to be Dr.Cruz"s son.
Missing her family and adjusting poorly to single life, Jackie invites Kevin to meet her at a cafe but finds herself served with divorce papers instead of lunch; an attempted double suicide trauma case comes into the E.R.; Cruz institutes a draconian new dress code that is not a hit with his staff; Zoey looks for a new roommate and finds one in the lonely Jackie.
Things get out of control in the emergency room due to the recent firings and an overflow of patients who have been diverted from another hospital, causing Cruz to suffer a pulmonary episode and Jackie to step in. At home, a rebellious Grace refuses to go to class unless Jackie transfers her to public school.
While Cruz is in care, Jackie goes over his head to get the ER under control, resulting in her dismissal from All Saints for insubordination. Jackie pulls Grace out of Catholic school. O'Hara goes into labour and Jackie returns to All Saints in spite of Cruz. Charlie arrives at the ER and Cruz asks Jackie to help him save Charlie's life.
After their custody meeting, Jackie rear-ends Kevin and wakes up as a patient in her own ER. Kevin accuses her of using. Coop begins covering for Carrie and taking on a lot more work. When Carrie checks on Jackie, she writes her a prescription for Oxy, unaware she's an addict. The most unlikely person asks Jackie out on a date.
What clearly is going to be "the night" for Jackie and Frank is interrupted by Kevin, figuring she was at work. Kevin is apologetic, but Jackie is angry; Akalitus's blood results are in; Zoey helps Prentiss organize his disaster of an office; In a moment of panic, Carrie makes the right diagnosis on a patient who cannot breathe; Jackie attends an AA meeting; Jackie and Grace get into a fight after Jackie discovers Grace left campus for lunch. Jackie is convinced that Grace is sneaking behind her back to see Danny, but Grace assures her they broke up.
Jackie and Frank have sex for the first time; Akalitus has an extra spring in her step; Coop wants to take his mentoring of Carrie to the next level; Kevin and Grace show up at the hospital after Kevin found a bag of pills in Grace's bag, Jackie delivers Grace to Akalitus and Thor who give her a scared straight tour of the emergency department; Grace has to assist Jackie with a man who collapses on the sidewalk; Jackie wants the girls to live with Kevin.
It's Jackie's one-year anniversary of sobriety; Jackie and Frank fight, He feels he took a big unreciprocated step forward in their relationship, and now he's taking one backward; Wally, an 80 year old gay man with advanced liver cancer is admitted into the hospital. Thor instantly gravitates toward him; Zoey acts very professionally and rigid around Prentiss after their intimate evening; Carrie is notified there will be a peer review of her first few months of residency, Coop pleads for her to stay but Akalitus, Prentiss and Jackie vote against; Wally asks Jackie to administer his last rites; When Zoey learns that Grace isn't going to Jackie's anniversary celebration she rents a car and kidnaps Grace from school, Grace has a breakdown; Jackie nonchalantly takes the pill from her ring box and swallows it, she arrives at her celebration stoned in front of everyone including surprise guest O'Hara who has flown in for the special day.
Jackie's back to using again, but she's doing it differently this time: maintaining a clean and sober cover, going to 12-step meetings - even finding herself a sponsor - all the while getting her drugs from the towel girl at the gym. Meanwhile at All Saints, Zoey finds out that everyone knows about her 'secret' relationship with Prentiss. Season premiere.
Coop gets the crushing news that his sperm count is too low to allow him to donate. Carrie gets a lucky break, which leads to a medical segment on the local news. Akalitus is on a winning streak, too, with her poker habit starting to pay off. Jackie, however, gets blindsided when Grace - who's been arrested for shoplifting - drops a bomb.
Jackie goes off the deep end when she witnesses the budding relationship between Kevin's fiancé, Mia, and Grace. Frank discloses a secret about his past - giving Jackie all the ammo she needs to keep him at bay. Meanwhile, back at All Saints, Akalitus' poker streak continues, Coop and Carrie's bond deepens when she decides to put him on television, and Prentiss gets a visitor from his past.
Frank searches Jackie's house for drugs, but she removes them in time and hides her stash in a ladies room at the hospital. Later, Jackie bonds with a homeless, alcoholic nun; and finds comfort in the arms of a fellow drug user. Meanwhile, Zoey confronts Prentiss about his dissatisfaction and encourages him to do what he loves.
Jackie learns about a DEA investigation at the hospital that will require her to take a urine test, so she plots to get around it. Meanwhile, Kevin and Mia plan their wedding; the homeless nun returns in worse shape than ever; and Coop and Carrie find a way to skirt their no sex in the hospital rule.
Jackie sets her sights on returning to All Saints, aided by her pit bull lawyer — the problem is she can’t afford to pay his retainer. Strapped for cash, Jackie gets inventive, turning to her old habits for a solution. Jackie goes toe-to-toe with Kevin after discovering his financial duplicity. Zoey struggles with the news that Jackie may be returning to the ER.
Jackie is on the floor again but back to square one. Under the Diversion Program, she cannot touch patients or medication and undergoes mandatory daily urine screens. But in her new role, she learns two big secrets with which she must contend. Akalitus makes it clear that she isn’t going to make life easy for Jackie. Just as the tables have turned in her relationship with Jackie, Zoey learns the outcome of her Master’s program application. Carrie withholds news about her pregnancy from Coop.
Jackie stirs up trouble when she rallies her co-workers against the developers, but an attractive offer challenges her allegiance. Coop prepares for his last day at All Saints while Carrie is confused by his excitement about leaving. Dr. Bernie Prince, Coop’s replacement, arrives and surprises everyone with his carpe diem attitude.